Audit Program
CCO conducts audits of test sites and/or Practical Exam Proctors in accordance with the accreditation requirements of the ANSI National Accreditation Board (ANAB).
Test sites and/or Practical Exam Proctors are selected for audits on the basis of a variety of criteria, including random selection, in response to issues reported by candidates, unusually high or low pass rates, new test sites, or probationary Proctors.
Once a site has been selected for an audit, the Test Site Coordinator or company representative from the site may be notified by letter from CCO prior to the scheduled test day. In addition, the Auditor will contact the Test Site Coordinator or company representative to verify the testing date and the site address. Unannounced audits may also be conducted.
It is a condition of Practical Exam Proctor credential and test site status that all test site personnel, including the Test Site Coordinator, Practical Exam Proctor, and Assistant Proctor, cooperate fully with the CCO Auditor during the audit process.
Practical Exam Proctors who have been audited and notified that an additional audit is required will be responsible for the expenses incurred by CCO for the additional audit. Any practical exams conducted by the Proctor will not be scored until CCO has been reimbursed for the incurred expenses.